Vip Host Casino Job Description

One of the most important members of the casino staff you will meet is the casino host. Establishing a good relationship with a host can save you hundreds of dollars. The job of a casino host is to cultivate relationships with players who will become loyal patrons to the establishment. The casino host has the authority to issue comps to players. Comps can range from free meals and show tickets up to full room and beverage.

Work as a dealer. Pit bosses are often hired from within the casino and were dealers before being promoted. Dealers are good candidates for the job of pit boss because they will already have experience interacting with players in a gaming setting, and will be prepared to handle the fast pace of the casino floor.

• JOB DESCRIPTION FOR: EXECUTIVE CASINO HOST Position Summary: Directly responsible for the management and development of the Player Development department. The primary focus of this position is to generate and increase casino revenue through marketing strategies and development of guest relationships.
• The VIP hostess is responsible for tending to the needs of a company's very important clients. Her job description usually entails spoiling and pampering clients who are considered very important persons, to ensure that they come back for more of the services being offered by the organization.
• View all Treasure Bay LLC jobs in Christiansted, VI - Christiansted jobs Salary Search. See more salary insights Casino Host Coordinator at Beau Rivage Resort & Casino. X Total Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

The casino host reports directly to the marketing managers in most casinos. Marketing managers are constantly trying new ways to bring patrons into the casino. The host can help keep them coming back by assuring their needs are met while they are playing there. Casino hosts are outgoing and friendly individuals. They will try to accommodate the player's reasonable requests for comps. If you don't qualify for a particular comp they can suggest an alternative or let you know what you need to qualify for the comp you are requesting. They want to please the player but they also must be accountable to their bosses in the marketing department. A casino host also must have business sense and the ability to make difficult decisions involving the issuing of credit and the disbursement of comps.

Contact the Host

Meeting a casino host is not difficult. You can talk to a host on the phone before you check into a casino or you can meet them once you are there. If you are planning to stay at a new casino you should call and ask to speak to a casino host before making your reservations. Introduce yourself and tell them you are planning to book a room and would like to inquire about their qualifications for the casino rate. You can tell the host what games or machines you play and what your usual betting levels are. In most cases, you can qualify for casino rate up front. The casino host can usually book the room at that time. You then get their name and tell them you look forward to meeting them upon arrival.

The most important thing you must do before dealing with a host in the casino is to make sure your play is getting rated. This means joining the player's club and using your card if you play the machines. Table game players will need to ask the pit boss to rate their play. If you are playing a table game you can tell the pit boss you would like to speak to a casino host.

How to Get What You Want

Once you meet the casino host, always introduce yourself. If you are looking for a comp you should ask the host if you qualify for a comp to the restaurant, show, or whatever else you are looking for. In the Frugal Gambler, Jean Scott states that by asking you are avoiding putting the host in an awkward situation if your play has not met the requirements for that particular comp.

If you have been staying at a casino, always make sure you contact a host before you check out. You may have enough play to qualify for free nights or at least a reduced rate. Many players who feel they didn't have much play are surprised to find out that they qualified for a free room. You don't know unless you ask!

Ask is what you should do. Never demand a comp of feel you should get something for nothing. The hosts will do their best to make your stay a pleasant one but they must be accountable to their bosses. Also, you should never abuse a comp. Some players will look at a restaurant comp as an invitation to order everything on the menu whether they want it or not. Don't be a pig. It will only come back to haunt you when you ask for a comp in the future.

Say Thank You

Finally, remember that a host is a person with feelings. All of us like to be appreciated for our efforts. Be sure to thank your host for their hospitality. It's a nice gesture to send a written thank you note when you get home. You can even send a letter to the host's supervisor praising the fine job they do. Establishing a good relationship with a casino host can make your visit to the casino even more enjoyable.

Job Description

Overview

Join us for one of our upcoming job fairs!

Onsite Job Fairs:

We are offering on-the-spot interviews! Poker score app iphone.

Dates: Tuesday, December 15, 2020 (9am-3pm)

Thursday, December 17, 2020 (3pm-9pm)

Location: Monarch Casino Resort Spa (488 Main Street, Black Hawk, CO 80422) – Crystal Ballroom on 5^th floor

Learning poker for beginners. (Directions: Please park on the 7^th floor of the Monarch Parking Garage and take the elevator down to the 2^nd floor. If you take the bus, walk over to Monarch Parking Garage and take the elevator to the 2^nd floor. You will enter the building on the 2^nd floor of the parking garage, and be required to do a temperature check & wellness check. Then head straight down through the casino past the 24/7 restaurant on your left. After you pass 24/7, take the service elevator on your right to the 5^th floor and enter our Crystal Ballroom.)

Let your career take flight!!!! Monarch Casino Resort Spa in Black Hawk, Colorado is immediately hiring for all resort positions!

Once you meet the casino host, always introduce yourself. If you are looking for a comp you should ask the host if you qualify for a comp to the restaurant, show, or whatever else you are looking for. In the Frugal Gambler, Jean Scott states that by asking you are avoiding putting the host in an awkward situation if your play has not met the requirements for that particular comp.

If you have been staying at a casino, always make sure you contact a host before you check out. You may have enough play to qualify for free nights or at least a reduced rate. Many players who feel they didn't have much play are surprised to find out that they qualified for a free room. You don't know unless you ask!

Ask is what you should do. Never demand a comp of feel you should get something for nothing. The hosts will do their best to make your stay a pleasant one but they must be accountable to their bosses. Also, you should never abuse a comp. Some players will look at a restaurant comp as an invitation to order everything on the menu whether they want it or not. Don't be a pig. It will only come back to haunt you when you ask for a comp in the future.

Say Thank You

Finally, remember that a host is a person with feelings. All of us like to be appreciated for our efforts. Be sure to thank your host for their hospitality. It's a nice gesture to send a written thank you note when you get home. You can even send a letter to the host's supervisor praising the fine job they do. Establishing a good relationship with a casino host can make your visit to the casino even more enjoyable.

Job Description

Overview

Join us for one of our upcoming job fairs!

Onsite Job Fairs:

We are offering on-the-spot interviews! Poker score app iphone.

Dates: Tuesday, December 15, 2020 (9am-3pm)

Thursday, December 17, 2020 (3pm-9pm)

Location: Monarch Casino Resort Spa (488 Main Street, Black Hawk, CO 80422) – Crystal Ballroom on 5^th floor

Learning poker for beginners. (Directions: Please park on the 7^th floor of the Monarch Parking Garage and take the elevator down to the 2^nd floor. If you take the bus, walk over to Monarch Parking Garage and take the elevator to the 2^nd floor. You will enter the building on the 2^nd floor of the parking garage, and be required to do a temperature check & wellness check. Then head straight down through the casino past the 24/7 restaurant on your left. After you pass 24/7, take the service elevator on your right to the 5^th floor and enter our Crystal Ballroom.)

Let your career take flight!!!! Monarch Casino Resort Spa in Black Hawk, Colorado is immediately hiring for all resort positions!

Monarch's new resort will feature a Chophouse, 24/7 Café, Specialty Restaurant, and Buffet. Our spa will feature state of the art spa services on top of the 23^rd story of our resort along with a roof top pool, sauna's, hot tubs and more!

Now hiring bold, motivated, team-focused individuals!

Part Time and Full Time Team Members (TMs) Will Enjoy:

• Hiring Incentives for Non-Management
• Team Member Referral Program
• Education/Tuition Reimbursement
• Flexible Work Schedules
• 1 Free Meal per Shift
• Subsidized Transportation Options
• Free Parking
• Team Member Anniversary Program and Recognition

Full Time Team Members (30+ hours) also enjoy:

• 2 Weeks PTO
• 6 Observed Holidays
• Health Benefit Insurance Package after 90 days (medical, dental, vision, life insurance, short term disability)
• 401k with company match
• Career Development and Advancement Programs
• In-State and Out-of-State Relocation Assistance Programs

Don't want to drive to Black Hawk? You don't have to! Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for only $4-$6 per day!

Responsibilities

This person will contribute to our success by ensuring that our guests enjoy a favorable gaming experience, taking care of the guests' needs and acting of the guests' behalf to secure information and/or at our property and off property events. The position also prefers the candidate to be active in an ongoing effort to prospect for new business, in particular, aggressively capturing elite and diamond level player signups with elite and diamond level players being actively identified. In addition, Casino Hosts will be responsible for disseminating information from a variety of sources to the Director of VIP Services.

• Enroll new potential mid- level customers into the Monarch database using appropriate procedures.
• Use effective and efficient customer service skills
• Maintain player accounts with special attention to detail
• Make prudent decisions, within department guidelines, regarding complimentaries
• Handle room reservations for players in an appropriate and professional manner
• Participate in property events and promotional activities
• Apply effective telemarketing skills through use of the Contact Master.
• Identify elite and diamond level players, resolve problems, and make comp decisions, cultivate relationships.
• Attend Host staff meetings
• Responsible for player progression by moving players through each tier
• Must use highly effective verbal, written, telemarketing and communication skills when dealing with new and assigned players.

Qualifications

• Must be at least 21 years of age and able to obtain and maintain a Colorado Support Gaming License.
• 1 year of previous casino or hotel marketing experience
• Must be fluently bilingual in Vietnamese, Cantonese or Mandarin
• Excellent verbal and written skills in English.
• Proficiency in PC operations including Windows, Word, Excel, and Outlook.
• Knowledge of the Advantage system and LMS preferred
• Good organizational skills; able to handle many projects at one time
• Ability to maintain composure under all circumstances.
• Ability to maintain the strictest confidence regarding all information concerning Monarch and its guests
• Strong interpersonal and telephone skills.
• Physical ability to stand/walk for long periods of time.
• Physical ability to move quickly throughout the property.
• Ability to memorize data concerning various programs.
• Ability to travel by Air/Auto/Train as business demands.
• Ability to resolve guest problems so that both the guest and casino are pleased with the outcome.
• Must possess sales personality, aptitude and focus.
• Must be able and willing to work various days and shifts, and long hours as required.
• Successfully pass a pre-employment criminal background check and drug screen.

An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch's intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Vip Host Casino Job Descriptions

Application Instructions

Vip Host Casino Job Description Descriptions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Vip Host Casino Job Description Job

Posted: 12/1/2020

Casino Vip Host Job Description

Job Reference #: 12696